This article is for informational purposes only and no longer being updated by Seagate. FreeAgent Drive/Seagate Manager - Frequently Asked Questions These questions are broken up into categories. Simply click on the question to be taken down to the answer. Before you buy / Presales The Seagate Manager software and installation Seagate Backup and its capabilities Seagate Sync and its capabilities Other questions on using the FreeAgent drive FreeAgent encryption and security Other considerations What are the Minimum System Requirements for FreeAgent drives?

• Drivers For Seagate Freeagent Desk
• Vsrls: Seagate Free Agent Desk For Mac Pro
• Seagate Freeagent Desk Windows 10

FreeAgent drive Minimum System Requirements Windows Macintosh. Windows Vista Home Basic, Home Premium, Ultimate, or Business Service Pack-1. Windows XP Home, Professional, Media Center Edition Service Pack-2. Internet Connection for software updates. Available eSATA, FireWire 400 or USB 2.0 interface port Not all products come with all available ports.

Please see table below for products and their interface availability. Mac OS X 10.4.9 and newer.

Drivers For Seagate Freeagent Desk

256MB RAM or more as required by the operating system. 1 available USB 2.0 or FireWire 800 or 400 port FreeAgent Go Docking Station requires FireWire 800 connection. What cables (interfaces) do the FreeAgent for Windows drives support? X You can only use one (1) interface at a time. For example, do not connect a FireWire and USB cable to a computer at the same time. Do all FreeAgent Go drives come bundled with a Docking Station? Only FreeAgent Go for Macintosh drives come with a Docking Station.

Windows-based, FreeAgent Go drives do not come bundled with a Docking Station; it is sold separately as an accessory. What kind of partition (file system) do FreeAgent drives have, right out of the box?. FreeAgent Xtreme/Desk/Go (Windows) - NTFS. FreeAgent Desk for Mac/Go for Mac (Mac OS) -HFS + (Mac OS X Extended) What software comes with FreeAgent drives? Seagate Manager comes with most FreeAgent drives. The following table shows which drives come with the Seagate Manager Application: Seagate Manager Included?

FreeAgent Xtreme Yes FreeAgent Desk Yes FreeAgent Desk for Mac No FreeAgent Go Yes FreeAgent Go for Mac No The FreeAgent drives designed for Mac do not include software, because they are designed to work with. Where is Seagate Manager software located? Seagate Manager is pre-loaded on the FreeAgent Xtreme/Desk/Go drives for Windows.

Upon initial connection, an AutoPlay window opens on your Windows Desktop, giving you the option to Install Seagate Manager. Where is the User Guide located? The Guide is located on the drive. With your FreeAgent drive connected to your computer, open it by double-clicking it.

Double-click on the Guides folder, then the Users Manual folder, and then the folder that corresponds with your language (e.g., English). In this folder, you will find an electronic copy of the User Guide for your product.

This guide requires Adobe Acrobat Reader for viewing. What are the key features of the Seagate Manager?. Settings - Provides tools to do the following:.

Check the overall health or your FreeAgent drive with Diagnostics. Adjust drive spindown times with Power Management. Turn off/on the drive LEDs with Adjust Drive Lights. Check for Download and Install Software Updates as they become available. (Internet connection is required.).

Backup - Lets you create Simple or Custom Backup Plans that will backup selected data from your Windows computer to your FreeAgent drive when configured. Sync - Create Simple or Custom Sync Sets that will synchronize data between your Windows computer to your FreeAgent drive. Security - Use 256-AES Software Encryption to create an folder that can be used to store sensitive data only accessible with a password that you provide.

Can Seagate Manager recognize both Maxtor and Seagate external drives? Yes - the Seagate Manager can detect most Seagate and Maxtor-brand external drives. Does the FreeAgent Desk, Desk for Mac, or XTreme drive have a power switch? Please see for information on this issue.

What do I do in the event that I lose my Seagate Manager software? You can always in the event that it is lost or deleted. By default, what does the Simple Backup Plan back up? The Backup feature, by default, will back up the following:.

Windows XP - contents of current user's My Documents folder. Windows Vista - contents of current user's Personal folder What won't the Seagate Manager's Backup feature back up?

The Backup feature will not back up the following:. Your operating system. Any files/folders that contain both hidden/system attributes or that are locked by the operating system. Your email (when not selected in a Custom Backup and when the email client is open). Files/folders located on networked drives/shares/volumes. Files within a parent folder if the parent folder is not selected (e.g.

Files in the My Documents folder will not be backed up if the My Documents folder is deselected). Your programs What will the Seagate Manager's Sync feature do? With Sync, files can be synchronized between two or more computers, allowing customers to have the most up-to-date files Can I use Sync to synchronize data between Windows XP and Windows Vista computers? Due to the differences between Windows XP and Windows Vista default folder structures, data cannot be synchronized between these operating systems.

What won't the Seagate Manager's Sync feature synchronize? The Sync feature will not synchronize the following:. Your operating system.

Any files/folders that contain both hidden/system attributes or that are locked by the operating system. Your email (when not selected in a Custom Backup and when the email client is open). Files/folders located on networked drives/shares/volumes. Files within a parent folder if the parent folder is not selected (e.g. Files in the My Documents folder will not be backed up if the My Documents folder is deselected).

Your programs Can I use my FreeAgent Desk/FreeAgent Go for Mac with Apple Time Machine? Please refer to for more information about the setup, use, and troubleshooting of Time Machine. How do I simply copy files and folders to my FreeAgent Drive? Copying data to your FreeAgent drive can be done through various methods found in your operating system. Refer to for more information on an easy way to get started, without any special software.

Can I use my FreeAgent on both my Windows and Macintosh Systems? With great care, yes and no. See for more information. You must make compatible partitions and you must keep a backup at all times; due to the incompatibilities between Windows and Macintosh partition file systems, moving a drive between a Mac and a Windows computer frequently results in a corrupted partition, which means you have to erase and reformat your drive.

FreeAgent Go for Mac is not supported in Windows at all. How do I use my FreeAgent Drive? Seagate provides several useful sources of information. Use the Seagate Knowledge Base to search for answers to your questions Where can I get troubleshooting information for a FreeAgent drive? Please see the wide range of information available on our. Which FreeAgent drive would best suit my needs?

Before buying a FreeAgent drive, look at some of the following features to see which product will meet your needs. Seagate FreeAgent Desk. Home users using Windows operating systems. USB 2.0 interface. Backup software. Sync software. Software folder encryption.

Cost and simplicity Seagate FreeAgent XTreme. Micro businesses (. SyncSeagate Folder Encryption The FreeAgent drives designed for Mac do not include software, because they are designed to work with. Does the FreeAgent drive require special software or a driver? The drive can work with the drivers built into Windows Vista and XP without any software.

You are not required to use Seagate Manager to be able to save data to your FreeAgent drive. The versions of the FreeAgent designed to work in Mac environment are ready to use with MacOS 10.4.9 or higher with no additional drivers or software.

See for more information. Can the Mac solutions still be used without a FireWire 800 port? Yes, the FreeAgent Desk for Mac and FreeAgent Go for Mac both include FireWire 400 cables and USB cables for systems that don't have support for FireWire 800.

Vsrls: Seagate Free Agent Desk For Mac Pro

However, the Dock on the FreeAgent Go for Mac is FireWire 800 only. What will the Seagate Manager Simple Backup feature backup? Seagate Manager Backup is designed to backup user data files such as documents, music, photos, and videos. For information on its default backup settings. What type of encryption does Seagate Folder Encryption use? Seagate Folder Encryption uses the 256-AES encryption method.

What is Seagate Folder Encryption Travel Mode? Travel Mode is a feature that allows you move your FreeAgent drive to other systems that do not have the Seagate Manager installed, decrypt the encrypted folder (provided you have the password), and access its contents.

How is the FreeAgent drive initially formatted? The FreeAgent Go, Desk, and XTreme drives come initially formatted with the NTFS file system and are ready for use with Windows XP/Vista computers. The FreeAgent Go for Mac and FreeAgent Desk for Mac come formatted as MacOS Extended Journaled (HFS+) and is ready for use with MacOS 10.4.9 or higher. Why is the FreeAgent Go for Mac physically bigger than the FreeAgent Go? Due to the FireWire 800 port, the case needs to be a little bigger to accommodate the size of the interface.

Seagate has announced the autumn 2008 lineup of the company's FreeAgent range of external hard drives. This new generation includes desktop and mobile options, for both Mac and Windows PCs. Seagate's flagship offering, the FreeAgent Go portable storage solution, is the slimmest external drive available today, according to the company. At a height of only 12.5mm, the new FreeAgent Go easily fits in a pocket while still including shock and vibration protection. Seagate also says that the new FreeAgent Go is the first external hard drive to offer a docking option, providing a practical way to move from the desk to the road, while leaving the hassle of fumbling with cables and locating USB ports to the history books. Beware the and see why these. The FreeAgent Go is available in capacities up to 500GB.

Seagate Freeagent Desk Windows 10

The FreeAgent Go desktop docking station is sold separately and comes paired with a black leatherette carrying case to add style while protecting the drive from the bumps and scratches encountered while travelling. The FreeAgent Go is now available in a variety of colors, including silver, black, red, and blue. The drive also ships with a flexible, thin USB 2.0 travel cable. The FreeAgent Desk drive (above) and FreeAgent XTreme drive (below) are the family's two 3.5-inch high-capacity desktop offerings, and provide up to 1.5TB of storage. The sleek and modern design of these drives provides the flexibility to sit horizontally or stand vertically to maximize your workspace. The FreeAgent Desk drive is a brushed aluminum high-capacity solution with a USB 2.0 interface. The FreeAgent XTreme drive is a black, brushed aluminum high-capacity storage solution with a triple interface of eSATA, USB 2.0 and FireWire 400.

Seagate FreeAgent drives are compatible with Windows Vista and Windows XP operating systems and come equipped with Seagate Manager software, an application that provides scheduled automated back-ups and multi-computer synchronization. The FreeAgent drives for Windows also offer security in the form of software-based AES-256bit encryption and Seagate DrivePass password protection. Seagate will also unveil external storage solutions designed specifically for the Mac community.

The FreeAgent Go for Mac and FreeAgent Desk for Mac are both formatted for use with Mac OS X out of the box and are Time Machine ready with FireWire800/400 or USB 2.0 connectivity. For more information see the Seagate Web site.